• How fast does my Internet need to be to use Showmax?
  • Is there a limit to how much I watch?
  • What definition is the content available in?
  • Can I stream content lower than 720p?
  • Why can't I stream higher than 720p?
  • Can I limit the amount of data used?
  • I get an error saying that the service is unavailable in my country, why?

    If you are in a country where Showmax is available and receive this message, it means we aren't able to accurately determine your location. Try the following:

    • Ensure that DNS or VPN services (e.g. UnoTelly) are disabled.
    • Ensure that data compression proxy services (e.g. Google Data Saver) are disabled.
  • I get an error saying Showmax cannot be accessed through proxy or unblocking services. What should I do?
  • Why did I receive a message that my mobile device will no longer be compatible with the Showmax app? (PLA1019)
  • What is High-bandwidth Digital Content Protection?
  • If I’m a member of the closed beta test group, where can I download the app for Huawei?

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