• How fast does my Internet need to be to use Showmax?

    You should have a minimum download speed of 2 megabits per second (Mbps). An uncapped 4Mbps connection or faster is recommended for the best experience.

  • Is there a limit to how much I watch?
  • What definition is the content available in?
  • Can I stream content lower than 720p?
  • Why can't I stream higher than 720p?
  • Can I limit the amount of data used?
  • I get an error saying that the service is unavailable in my country, why?
  • I get an error saying Showmax cannot be accessed through proxy or unblocking services. What should I do?
  • Why did I receive a message that my mobile device will no longer be compatible with the Showmax app? (PLA1019)
  • What is High-bandwidth Digital Content Protection?

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