• Samsung Smart TVs (2012 and later)
• Samsung Tizen Smart TVs (2015 and later)
• LG NetCast Smart TVs (2012 to 2014)
• LG WebOS Smart TVs (2014 and later)
• Hisense Smart TVs (Selected models, Africa only)
• Android TVs (e.g. Sony, Philips, Sharp. See Android Devices)

Live streaming (Showmax Pro) is only possible on these models:

• Samsung Tizen Smart TVs (2017 and later)
• LG WebOS Smart TVs (2014 and later)
• Various Smart TVs with Android TV (Android 4.4.0 & higher)
• Hisense Smart TVs with VIDAA-U3 & VIDAA-U4 (2019 and later)

Samsung Smart TV

1. Ensure that your Smart TV’s firmware is up to date.
2. Go to the Smart TV interface on your Smart TV.
3. Browse to the Smart TV application store.
4. Search for Showmax.
5. Install the free Showmax application.

LG Smart TV

1. Ensure that your Smart TV’s firmware is up to date.
2. Go to the Smart TV interface on your Smart TV.
3. Browse to the Smart TV application store.
4. Search for Showmax.
5. Install the free Showmax application.

Hisense Smart TV

• The Showmax app is pre-installed on all new supported Hisense Smart TV models. Supported devices already in market can get the app by performing a firmware update.

This process varies depending on the make and model of your Smart TV.

Samsung Smart TV

1. Go to samsung.com.
2. Enter the model number of your TV in the search box e.g ES6600.
3. Select your model from the search results.
4. On the product details page, scroll down to the Support (or Firmware) section.
5. Open the Upgrade Guide for instructions on how to upgrade your TV.
6. The easiest method to follow is the online method, Alternatively follow the USB update method.

LG Smart TV

1. Go to lg.com.
2. Enter the model number of your TV in the search box e.g. 65LB720T.
3. Select your model from the search results.
4. On the product detail page, Select the Product Support button.
5. Select Software Update tab.
6. Open the Software Upgrade Guide and follow the relevant instructions.

Hisense Smart TV

1. On your Hisense Smart TV, select Settings > About > System Update > Check Firmware Upgrade.
2. Select the Detect button to check for available updates.

Go to the Smart TV interface on your Smart TV.

In the application section, navigate to Showmax and launch the application.

You can only create an account and subscribe on the Showmax website.

Most new Smart TVs made after 2015 use the new native Showmax app, and as such, it shares the same Parental PIN functionality with the Showmax.com website and Mobile apps. (more info can be found here What are Parental controls? However, certain older Smart TVs can only run earlier versions of the Showmax app which uses a different Parental PIN system and Profile Age Restrictions.

How can your tell which Showmax app your TV has installed?

Simply open the Showmax App on your Smart TV and navigate to ‘’sign out’’. On the sign out window, you will see the ‘V’ number. If your version number is V1.XX then your TV is using the older Showmax Version 1 app.

The Parental PIN system for the V1 app works on the basis that all profiles need a unique PIN to provide security for all profiles. This stops any user from entering another person's profile without the PIN. You can set the profile PINs for your V1 app on the following link: showmax.com/settings

PLEASE NOTE: Whilst the V1 PIN system stops individual users getting into other profiles - you may still wish to set an appropriate Profile Age Restriction for a profile to ensure the content is suitable. The V1 app operates slightly different to that of the showmax.com and mobile apps.

You can still create and edit profiles using the ‘’Manage Profiles’’ system as can be found on the Showmax.com site. However, please note:

If you select age groups 2-4 or 5-6 for a profile on Showmax.com your V1 app will display content aged 2-6 for that profile

If you select age groups 7-9 or 10-12 for a profile on Showmax.com your V1 app will display content aged 7-12 for that profile

If you select age groups 13-17 for a profile on Showmax.com your V1 app will display content aged 13-17 for that profile

If you select age groups Adult for a profile on Showmax.com your V1 app will display content aged 18+ for that profile